Deputy Operations Director
Mr. Alok Jain plays an active role in a number of business organizations. With several publications to his credit, including a contribution to a book on best practices in railways operations and management published by University of Birmingham. He also is a regular speaker on multi-modal integration, public transport pricing and financing at conferences and global universities.
He has an international experience of building and managing large capital projects. Starting his career from World Bank financed project in Nepal, he worked in engineering consultancies in Thailand and Hong Kong before joining Kowloon Canton Railway Corporation (KCRC), Hong Kong in 1997 where he started in strategic planning, design and management of new railway projects. He was heading the Marketing department as General Manager-Marketing in KCRC and was responsible for setting and meeting revenue targets of over HK$5 billion and developing strategies encompassing determination of fares, pricing, advertising and promotion, passenger communication and service improvements for transport services comprising of heavy railways, light rail transit and buses.
Mr. Jain is currently the Deputy Operations Director of The Kowloon Motor Bus Co. (1933) Ltd (KMB). Prior to joining KMB in 2013, he worked as a Director of MVA Asia Ltd. and Trans-consult Asia Ltd. and led the design and planning of a number of large-scale transport infrastructure projects in the Middle East and South Asia.
He was a member of Finance and Commerce Sub-committee (Metro Division) of the International Association of Public Transport (UITP). A Founding Director for Octopus Rewards, a customer loyalty platform riding on the world’s most successful smartcard payment platform for public transport ticketing and retail businesses, he also served in the Board of Directors of Octopus Holdings and its subsidiaries until 2008.
Apart from his professional engagements, he is an avid actor and has appeared in Bollywood movies like Madras Cafe, and various Hindi, English and Chinese stage productions in India and Hong Kong. He also produces a community radio show called "Cultural Dimsum" for Radio Television Hong Kong since 2015.